Technical Specialist with Organizational Skills
Do you have a passion for security and want to become an expert on a successful security product? Then we have the perfect position for you, where you will also have the opportunity to lead a small team and grow with it. At GREYCORTEX, we are looking for a technical specialist who will know every detail of our Mendel product and who will pass on their experience to partners and customers.
Mendel is a smart and practical network detection and response (NDR) solution that protects the network infrastructures of hospitals, banks, technology companies, and many other interesting sectors. Mendel processes large volumes of data from network traffic and uses algorithms and machine learning to find known and emerging security threats. In addition, it can do many other things – for example, show what’s happening in users’ networks or alert customers about bad settings of network elements and performance problems.
We are looking for a colleague for the position of
Technical specialist with organizational skills
Full-time position
Location: JIC, Brno-Medlánky, Czech Republic
About the Position
You will be an authority on Mendel and its practical application. Your varied work will include:
- Product training for business partners and key customers
- Solving complex Mendel setups according to specific customer needs (mostly remotely)
- Assisting colleagues in resolving customer issues, when necessary
- Occasionally, you will help colleagues in creating security reports for customers
- Leading a small team
Your Skills
You are a great match for us if:
- You have knowledge of networks and network security. You have an understanding of key aspects of cyber security
- You have knowledge of protocols such as TCP/IP, DNS, HTTP, SMB, TLS and others
- You can identify and resolve configuration problems
- You are comfortable working with Linux and the command line
- You have basic scripting skills in Bash, Python, or other languages
- You like to communicate with people either in person, by phone, or email
- You know how to convey information clearly
- You can transform complex technical information into easy to understand materials
- You have organizational skills and experience in leading a small team and are keen to develop these further
- You are proficient in Czech and English at B1 level – you can work with technical documentation and communicate in an international team
Nice-to-have Additional Skills
- Experience from a training or customer support role
- Experience using Wireshark and other analytical tools
- Knowledge of versioning systems like Git
What We Offer
You can look forward to:
- 5 weeks holiday + 4 sick days
- Flexible working hours and home office
- Annual salary bonus
- Training allowance
- Laptop
- Flat rate for telephone
- Meal allowance
- English courses
- Joint events like barbecues, sport, board games
- Delicious coffee 🙂
If you think you are a great fit for this position, send us your CV to the email below, including a few lines explaining why we should hire you – even if you do not meet all our requirements.
We look forward to hearing from you!
Email: [email protected]
Tel: +420 602 732 467
By sending us your CV, you agree that GREYCORTEX s.r.o. can process your personal data for recruitment purposes. We will process your data in compliance with the current personal data privacy and processing legislation of the Czech Republic (101/2000 Sb.).